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Title Code Month  Year
Contacts      
Addressing Policies In Your Practice Agreements EU September 2008
Anatomy of a Physician Employment Agreement NEWS March 2008
Contracts: From Protocols to Fee Schedules  PP January 2008
Legal      
New FMLA Regulations Bring Range of Changes, Clarifications EU January 2009
Family Military Leave: A Growing Trend for Employees with Active-Duty Family Members EU July 2008
Developing Your Employee Handbook: Protective Shield or Legal Minefield EU October 2005
New Wage and Hour Regulations Go Into Effect EU September 2004
Termination      
Defend Your Firing Decision with the Department of Labor EU March 2007
The Exit Interview EU January 2006
Management      
Developing A Successful Partnership With Your Manager PMP July 2010
Team Building: An Essential Management Skill EU April 2010
Make a Plan to Be a Better Leader EU September 2009
Mastering Effective Interoffice Communication: Nine Tips to Improve Communications Among Staff, Physicians and Managers TECH September 2009
Office Culture TECH May 2008
Increase Your Staff's Productivity EU June 2007
How to Lead Your Team Through Practice Change PP May 2007
Helping New Employees Succeed EU December 2006
The Five Steps of Supervision, Part One: Establish Responsibilities PP  September 2006
The Five Steps of Supervision, Part Two: Three Types of Problem Employees PP October 2006
The 5 Steps of Supervision EU October 2003
The Corrosive Influence of The Problem Employee – Recognizing The Symptoms Before it Becomes a Systemic Disease EU October 2006
Building a Team EU April 2006
Dealing with Difficult People TECH July 2005
Finding Solutions to Your Most Persistent Management Problems  EU May 2004
Running an Effective Meeting in Your Practice, Part 1 EU November 2003
Running an Effective Meeting in Your Practice, Part 2 EU December 2003
Training: The (Often) Missing Link  EU July 2003
Performance Plans EU March 2003
     

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Recruitment      
Hiring the Older Ophthalmologist: How to Create a Win-Win Situation PP March 2010
2009 Salary Trends of the Ophthalmic Technical Team TECH January 2010
Technician Retention: Strategies for Today and Tomorrow TECH May 2009 
Hiring a New Physician — Answers to Some Key Questions  EU June 2008
Boosting Practice Efficiency – When to Hire a Tech  PP March 2008
Boost Practice Efficiency – A Good Tech Is Hard to Find  PP May 2008
When to Hire an OD  PP April 2008
Salary Trends of the Ophthalmic Technical Team TECH January 2008
Hiring & Keeping Great Staff TECH November 2007
Recruitment Techniques for Ophthalmic Medical Technical Staff TECH July/August 2007
A Four-Step Plan to Avoid Perceptions of Bias During the Job Interview PP February 2005
Who Fits the Bill? 12 Questions to Ask When Filling a Billing Vacancy SC September 2003
Job Description Know-How EU February 2003
     

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Tech Training      
Telephone Screening of Ophthalmic Problems: Sample Contact Forms and Screening Guideline TECH October/
November
2009
Developing an In-House Tech Training Program TECH July 2009
The Technician’s Role in Obtaining the Advance Beneficiary Notice TECH November 2008
Preparing Your Clinical Staff for Electronic Medical Records TECH September 2008
Using Templates to Improve Technician Efficiency TECH July 2008
Boost Practice Efficiency -  Training the Technician-to-Be PP June 2008
How to Avoid Common Errors: Tips Every Tech Must Know  SC July/August 2008
Efficiently Using Ophthalmic Medical Personnel TECH March 2008
Web-Based Meetings and Training EU March 2008
Optimizing Your In-House Training TECH September 2007
Allied Health Personnel and the Issue of Ethics TECH August 2006
Color Vision TECH May 2006
Pupil Evaluation TECH April 2006
Interpreters for Deaf Patients TECH March 2006
Interpreters for Limited English Proficiency (LEP) Patients TECH February 2006
Ophthalmic Abbreviations TECH January 2006
What Every Tech Must Know About Coding and Documentation, Part One  TECH August 2005
What Every Tech Must Know About Coding and Documentation, Part Two  TECH September 2005
The Role of Ophthalmic Medical Personnel in Informed Consent: PC-IOL's TECH June 2005
Other      
Ergonomics in the Ophthalmologist's Office EU April 2003


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